When mY mobile and Camera have different wifi connection the fotage of camera becomes very lagy and freezed moreover the control on pan and tilt becomes bad .both MoBile and camera have a good Internet connection.
Kindly tell me the solution
Hi,
You can refer to the instructions below to troubleshoot the reported case.
What should I do if I can't view the Tapo&Kasa camera?
Here are more detailed information I want to confirm:
1. The test results of the above steps.
2. The Wi-Fi signal strength value on the camera's Device Settings>Device Info page, you can tap the Wi-Fi icon to see the RSSI value.
3. Your network diagram, is your camera connected to the router's Wi-Fi directly?
Best Regards
Helpful: 1
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