Rv20 mop plus strange turns and spin around
Rv20 mop plus strange turns and spin around
Hour robot vacuum cleaner, which we've had for almost 2 months, has started to make strange turns and spin around sometimes without any obstacles in its way. And it doesn't move in straight lines like it used to. We have cleaned all the sensors and brushes, and we have also tried reinstalling the vacuum cleaner.
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
latest firmware 1.1.3. Hardware version 1.0.
example of map from before and after. Difference in movement style and total time taken.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
To better assist with this issue, your case will be forwarded to the support engineering team for further analysis. Kindly check your inbox later and confirm.
- Copy Link
- Report Inappropriate Content
I am having the same issues with random circles after doing perfect grid pattern for first month, can I have someone email me please
Rebecca
- Copy Link
- Report Inappropriate Content
Please provide the cleaning report of your robot vacuum. It would be better if you had the previous historical reports.
What's the hardware and firmware version of your RV20 Mop Plus? Does this issue occur when you're doing the cleaning task, or mopping?
Try cleaning the LiDAR sensor of your machine and re-do the cleaning, see if that helps.
- Copy Link
- Report Inappropriate Content
I have the same problem, it's desperate and I can't understand how from one day to the next the behavior has changed drastically. It was just yesterday at 18:45 that the robot started spinning endlessly and finding objects where there are none.
I wrote it here -> https://community.tp-link.com/en/smart-home/forum/topic/675410?page=1
- Copy Link
- Report Inappropriate Content
For anyone who experience similar problems with the RV20 robot vacuum, check out the suggestions in this solution.
Solution What should I do if the RV20 Series Robot Vacuum keeps spinning during cleaning?
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 1737
Replies: 18
Voters 0
No one has voted for it yet.