Tapo C225

Tapo C225

Tapo C225
Tapo C225
2024-05-09 12:07:38 - last edited 2024-05-17 11:51:09

 

Yesterday, I installed my Archer AX6000 router to replace BT's Smart Hub2.

 

Since then my C225 will not work. 

 

In using the Tapo app on my iPhone 15 Pro Max, the phone does not detect my C225. When I bought it it was simple to set up.

 

Why would changing my WiFi router make a difference? I'm supposed to see blue and red lights but all I see is a solid red light.

 

The iPhone does not detect the Bluetooth on the C225.

 

I deleted the Tapo app and freinstalled it to no effect. 

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#1
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1 Accepted Solution
Re:Tapo C225-Solution
2024-05-09 12:18:25 - last edited 2024-05-17 11:51:09

  @christoskelton 

 

All's well now after I reset the C225.

 

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Re:Tapo C225-Solution
2024-05-09 12:18:25 - last edited 2024-05-17 11:51:09

  @christoskelton 

 

All's well now after I reset the C225.

 

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Re:Tapo C225
2024-05-10 09:07:23

  @christoskelton 

Hi,
Glad to hear that the problem is solved and from your description, it should be you have not reset the camera successfully before reconfiguring it thus you can't set it up.
Usually, you need to factory reset the camera and reconfigure it after changing the Wi-Fi network.
Best Regards

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