Tapo C520WS ONVIF motion detection not working

Tapo C520WS ONVIF motion detection not working

59 Reply
Re:Tapo C520WS ONVIF motion detection not working
2025-02-07 16:17:38

  @jp_kyoto Hello: I bought my camera, the Tapo C520WS, 10 days ago and I think the detection is not working properly. In the TAPO app I have motion, person, line crossing and camera tampering detection enabled, but it only alerts me if I am inside the app. When I try to find out something with the Onvif Device Manager app, it returns: "Error during event subscription: The recipient of this message did not understand the 'To' header of the 'http schemas xmlsoap org ws 2004 08 addressing' namespace, so the message was not processed. This error usually indicates that the sender of the message enabled a communication protocol that the recipient cannot process. Make sure that the client binding configuration is consistent with the service binding. "

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#52
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Re:Tapo C520WS ONVIF motion detection not working
2025-02-07 16:23:34

  @fernajuf I add to my previous post: if I try to access GetSystemDateAndTime in "device_service" it returns the date and time, but if I try to access GetEventProperties in "event_service" it returns: "Authority failure"

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#53
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Re:Tapo C520WS ONVIF motion detection not working
2025-02-08 09:25:55

  @fernajuf 

Hi, 
1. If you do not receive notifications on your phone but receive notifications inside the Tapo app, please refer to the instructions below to check if your phone's settings are correct.
Why can’t I receive notifications after turning on Notifications?
 

2. What's the firmware version of your Tapo C520WS? Can you watch the camera's live feed on the Onvif Device Manager app but not receive the event notifications?

 

Best Regards

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#54
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Re:Tapo C520WS ONVIF motion detection not working
2025-02-09 17:13:15

  @Solla-topee I rectify: I do receive notifications even when I'm not in the app.
The firmware is: 1.2.10 Build 241025 Rel.55515n. In the Onvif Device Manager app, I think I can access all the items except "Events", which returns the error I reported in my previous message. I want to access the events so that a Debian server that I have on the same network as the camera can send it a "privacy mode" message when it detects that my smartphone is on the same Wi-Fi as the camera, which means that I'm at home.

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#55
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Re:Tapo C520WS ONVIF motion detection not working
2025-02-10 09:44:04

  @fernajuf 

Hi,

Please send me(@Solla-topee) your camera's MAC address via a private message.

Best Regards

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#56
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Re:Tapo C520WS ONVIF motion detection not working
2025-02-13 18:47:34

  @Solla-topee 

 

The beta firmware worked.  The new version 1.2.10 Build 241025 Rel.55515n does not.  I get soap error 6 SOAP_NO_TAG and ODM also does not work. The header To from the namepspace etc etc.

 

 

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#57
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Re:Tapo C520WS ONVIF motion detection not working
2025-02-14 17:53:38

  @IsaacZoneMinder Thanks for your quick reply. Do you mean that if I install that beta firmware, I will be able to access GetEventProperties from my Debian?

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#58
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Re:Tapo C520WS ONVIF motion detection not working
2025-02-14 18:09:53
Which firmware from this page should I install: https://www.tp-link.com/en/support/download/tapo-c520ws/v1/#Firmware-Release-Notes
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#59
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Re:Tapo C520WS ONVIF motion detection not working
2025-02-16 17:40:04
Where can I download the beta firmware please?
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#60
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