KE100 thermostatic valve disappeared

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

KE100 thermostatic valve disappeared

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
KE100 thermostatic valve disappeared
KE100 thermostatic valve disappeared
2024-05-06 06:46:27 - last edited 2024-05-13 06:18:35
Tags: #KE100
Model: KE100 KIT  
Hardware Version:
Firmware Version:

Tapo app upgraded auromatically and since then all my 5 KE100 thermostatic valves disappeared. No way to reconnect them and the SMART HUB doesn't even show KE100 in equipment list to link! 
what the matter? Thermostatic valve are quite a stake for remote users so please correct this bug as quick as possible!

 

update +5days : all 5 KE100 ok after 1day without any action on my side. They were still visible and ok on KASA app. No firmware update apparently so no visible reason...

  4      
  4      
#1
Options
4 Reply
Re:KE100 thermostatic valve disappeared
2024-05-07 19:52:14

  @Am73 same issue here. 

  3  
  3  
#2
Options
Re:KE100 thermostatic valve disappeared
2024-05-11 12:53:59
Any update on this?
  3  
  3  
#3
Options
Re:KE100 thermostatic valve disappeared
2024-05-13 06:19:52
Ok after 1day without any action on my side
  0  
  0  
#4
Options
Re:KE100 thermostatic valve disappeared
2024-05-13 06:20:20
Ok after 1day without any action on my side
  0  
  0  
#5
Options