Tapo D230S1 stops detecting motion at 50% battery

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Tapo D230S1 stops detecting motion at 50% battery

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Tapo D230S1 stops detecting motion at 50% battery
Tapo D230S1 stops detecting motion at 50% battery
2024-04-21 17:52:32

Is this normal? It seems counterproductive to have to keep the doorbell charged to 50% or above to use the motion detection features. Pressing the doorbell still sounds the charm etc, but motion detection has cut out at exactly 50% on all charges I have done since getting the device, and resumes after charging back up

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Re:Tapo D230S1 stops detecting motion at 50% battery
2024-04-22 10:46:41

  @izzy_ 

Hi,
Usually, you can refer to the below instructions to troubleshoot if the detection feature on the camera is not working.
Detection Is Not Working On TP-Link Camera
 

For the Tapo D230, usually, the motion detection feature will work when the battery is below 50%. If the detection feature is not working, please help confirm the following information.
1. Go to the camera's Device Settings>Battery Status>Power Saving Mode, have you turned off this mode?
2. Send me the pictures of the Detection page, Wake-up Settings page, and the enabled detection types pages.
3. Can you share a video showing there are events in front of the camera, but the camera does not detect them?

 

Best Regards

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