S200D Not working after update to 1.12.0 Build 231121 Rel.092508
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S200D Not working after update to 1.12.0 Build 231121 Rel.092508
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#Device Connectivity
After updating my S200D button to version 1.12.0 Build 231121 Rel.092508, my button does not work correctly with any of my Tapo light switches / smart plugs.
Edit: In the device information section it shows my button as S200B, instead of S200D even though clearly bought an S200D. Could the firmware update have caused this?
Issues:
- smart actions such as turning on / off light strips and smart plugs do not work
- smart actions such as dimming light switches do not work
- for context my timezone is Asia/Kuala Lumpur but the timestamp on the event log is 3hours and 40 minutes behind
- for example if i press the S200D button at 9:49 am local time, timestamp in event logs in Tapo app shows 6:09 am
- Device info shows model as S200B instead of S200D
Steps I have performed with no success
- Reset the S200D button by pressing for 5 seconds, quick press button 3 times
- Deleted the button from my Tapo app and adding it again with smart actions configured
- Reset the S200D button by pressing the reset button for 5 seconds, quick press button 3 times
2 Accepted Solutions