This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
I've reinstalled all my temperature and humidity sensors, but now non of them are recording history in the app. The appear to be working though.
It's important to check whether a disconnection has occurred. Is the sensor disconnecting from the hub? Or is the hub disconnecting from router? How strong their connection is?
Device's signal strength can be found in the App: Device's Settings ->Device Info ->Signal Strength or WiFi Network (H100), tap on the WiFi/signal symbol to check what's the RSSI rate.
To optimize the situation, you can try reducing the distance between the two devices if the signal strength is weak.
Specifically for the T310, if data updates are slow, you can restart the hub to establish a fresh connection between the devices after the sensor is re-positioned. Afterward, allow a period of one to two hours and monitor if there is any data being uploaded on the sensor.
Helpful: 0
Views: 481
Replies: 1
No one has voted for it yet.
We use cookies and browser activity to improve your experience, personalize content and ads, and analyze how our sites are used. For more details, please read our Privacy Policy.
