One C420 camera not able to connect to H200 hub
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One C420 camera not able to connect to H200 hub
Hello I've bought two sets of C420s2.
- Connecting the H200
- I've connected the H200 to the internet via the RJ45 cable.
- After adding it to the app it did a firmware update
- Hub seems to work perfect
- I was able to connect Camera 1 to the Hub.
- This one also did a firmware update.
- The camera works perfect.
- Next I tried to connect the camera 2 from set 1.
- The hub does see the camera (correct mac address).
- The hub starts blinking green and the camera also goes into syncing mode. (from red-green to a blinking green light).
- But after a while the app gives the message that it couldn't make a connection.
- Next I tried to connect camera 3 (camera 1 of the 2nd set)
- The Hub connected and synced with the camera
- It did NOT do a firmware update
- The camera seems to work perfect
- Again tried the previous camera 2 (2nd from set 1)
- again not able to connect
- removed accu
- did the reset with the interna reset button untii it quickly started blinking
- Removed power from hub
- disconnected rj45
- powered on the hub
- connected to the internet again with the rj45
- tried to connect the camera again...
- no success
- Connected camera 4 (2nd camera of set 2)
- directly connected
- updated firmware
- works correct
So it seems one of the four camera's has issues. Can you help me further?
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