@Solla-topee I still cannot delete my privacy zone.  Im not able to highlight the existing zones I previously created?

  @JanoA 

i am having saving the same problem. Cannot delete the privacy zone after setting. Did u manage to solve it?

  @Solla-topee 
I'm having the same issue. The option to clear out the privacy zone is greyed out.

  @JanoA 

Hello, I recently got the c425, I set up the privacy but want to adjust it but for some reason, I cannot click on the black box when I click on clear it doesn't do anything. I added another zone to block and that one can be deleted. but the original one is stuck? I know a factory reset would fix this but don't want to do this... very buggy. I have already got all the apps updated.

Omg so weird, so when I added the new privacy zone, saved it and went back to see if it can be removed cause I blacked out the whole camera and then tried to remove it it could not be done.

Fixed it:

I turned off the Privacy zone, viewed the camera, confirmed the Privacy Zone was not enabled, and went back and the huge black box was gone, and the original one was also gone, I can re-do the Privacy zone again... Looks like turning off Privacy Zone a few times viewing the camera normally and then going back to Privacy has fixed the bug as a workaround.

firmware version: 1.2.18 for the camera

Thanks for your reply, I get what you mean. I did another test to delete the privacy zone. I don't know if it's a bug or bad design but what makes it confusing is when you want to move or delete a privacy zone, another transparent box appears on the screen. When you move it around on the screen, the original privacy zone black box is still on the screen (I would have thought this one would not be there at all). That's what people are getting confused about and assume it's stuck or cannot be removed, as when you hit save, it takes you to the Privacy Zone page, and it's not updated there until you back to view the live camera. And I thought the transparent box was a new zone added to the screen.

I hope it's not by design, if it is, then maybe add more information about it as on that page when you add a Privacy Zone as there is a lot of space for clear instruction.