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Schedule (custom time) will not become active

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Schedule (custom time) will not become active

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Schedule (custom time) will not become active
Schedule (custom time) will not become active
2024-01-22 12:17:58 - last edited 2024-01-24 01:51:15
Model: Tapo C500  
Hardware Version: V1
Firmware Version: 1.1.3 Build 231213 Rel. 37124n

When I set the custom time schedule, it does not become active.
This is since the last update. I use the app on my iPhone 15 Pro

with IOS 17 Developer Beta 17.3
Previously, the schedule only functioned on weekdays.

The schedule failed over the weekend. I restarted my network, router, cameras and iPhone all.

All of this brought no improvement.

 

Regards Ton

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#1
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7 Reply
Re:Schedule (custom time) will not become active
2024-01-23 07:11:45

  @adries 

 

Can you specify which feature are you using? The notification schedule? Or the SD card recording?

 

Is the time stamp displayed on camera live page correct?

Check whether device's time zone is correct. <Device's Settings -- Device's Info --Time Zone.>

▶ Landscape Mode - Tapo App for Pad ▶ Share Your Pet Story. Win Free Tapo Care! ▶ Smart Action 2.0 Explore and meet the next level home automation.
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#2
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Re:Schedule (custom time) will not become active
2024-01-23 08:50:50

  @Wayne-TP 

I checked the time stamp and my device time zone is correct.

I use the notification schedule. After i removed yesterday my camera's and

did a setup and installed them again, the camera's were not activated.

The privacy modus should be closed at the start of notification time and 

activated when ending notification time.

 

Regards Ton

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#3
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Re:Schedule (custom time) will not become active
2024-01-23 09:04:32
Caption

  @adries 

 

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#4
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Re:Schedule (custom time) will not become active
2024-01-23 09:05:44 - last edited 2024-01-24 01:51:15
Caption

  @adries 

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#5
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Re:Schedule (custom time) will not become active
2024-01-23 09:06:20
Caption

  @adries 

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#6
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Re:Schedule (custom time) will not become active
2024-01-23 09:09:14

  @adries 

I use Tapo Care to save my recordings on Cloud.

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#7
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Re:Schedule (custom time) will not become active
2024-01-24 05:59:04

  @adries 

 

Camera privacy mode doesn't follow the notification schedule. When privacy mode is turned on, the live feed of the camera is turned off, so any movement in front of the actual camera will not trigger motion detection, hence no detection notification. 

 

To schedule camera privacy mode, try to utilize the Smart Action feature! You can create automation and set the trigger to a specific time to enable or disable camera privacy mode.

How to create Smart Action (automation or a shortcut) of my Tapo devices

▶ Landscape Mode - Tapo App for Pad ▶ Share Your Pet Story. Win Free Tapo Care! ▶ Smart Action 2.0 Explore and meet the next level home automation.
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#8
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Information

Helpful: 0

Views: 310

Replies: 7

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