KP400 Seems to be physically frozen On
I do not know the hardware version, nor firmware version atm.
My KP400 seems to be frozen ON. It is on my network and will accept and respond to Off signals (and subsequent On signals) but the power continues to flow.
Am I correct that there are physical switches/relays for the two outlets? If so it is behaving as though the switch is frozen on. Is that feasible? I cannot get access to the unit at the moment (it is very cold here now -13C - feels like -23C). It is only decorative lighting that it controls, so I have temporarily disconnected power to the unit.
I am just checking whether my inference about freezing is possible.
Rick