@Solla-topee Here is a still taken from the high resolution video feed (stream1). The camera is set to the highest 2k resolution. Yes, the bike is moving, but look at all the static detail around it too. Not moving, and pretty much same quality. I would need a way to fetch from the camera via a URL a high resolution JPEG, I think

  @Solla-topee 

Yes - I am watching and recording the RSTP stream in another application because I cannot watch on my phone all day. lol. 

it would seem that the video compression is dumbing down the original frame resolution excessively. Certainly, there's no way you'd capture that image of the dog leaping like that!  Unless there is a setting I am missing somewhere.

Not quite sure it leaves up to its advertising material at this stage!

Here is a raw stream1 vlc recording as an example - https://drive.google.com/file/d/17O6XG-lCUTv3796N8q_npSmlLCgpPi3G/view?usp=sharing

  @Solla-topee Nobody has been in contact yet.

  @pjs_gsy did you ever hear from TP-Link on this? I have the same issue, terrible video quality when there is significant motion in the frame

  @echamakiotis Eventually, after I followed up some weeks later, someone did reply asking me to send more video but recorded via the mobile app. I have not done this, partly because I do not use the app, but AgentDVR, and the video I already supplied is exactly the same stream anyway. I suspect it was just a response for the sake of it. It would be really easy to replicate if they just watched any motion for a few minutes on their own cameras. I think the reality is I have to change the hardware for true 2k, or 4k.I feel quite let down by these. The marketing and sample images were misleading and dishonest IMO.