Doorbell D230S1 Detection doesn't work properly

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Doorbell D230S1 Detection doesn't work properly

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Doorbell D230S1 Detection doesn't work properly
Doorbell D230S1 Detection doesn't work properly
2023-12-21 00:07:30 - last edited 2023-12-21 00:09:19
Model: Tapo D230S1  
Hardware Version: V1
Firmware Version: 1.1.12 Build 20230809 rel. 73260

Hi, 

Just bought and installed one. I have tried all detection options but what is doing is when i exit the house it is detecting me ok. But when i come from the street it doesn't detect me or anything else. I have attached a photo to show how is installed. Please help me. Thank you 

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Re:Doorbell D230S1 Detection doesn't work properly
2023-12-21 09:08:11

  @LucianS 

 

What's the "Wake-Up" setting on your doorbell?

 

Is this happening in the daytime as well? The direct spotlight in front of the doorbell may potentially interfere with incoming motions, especially if someone enters quickly. This might lead to a delayed response or failure to wake up the doorbell promptly.

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