Doorbell D230S1 Detection doesn't work properly

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Doorbell D230S1 Detection doesn't work properly

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LucianS

2023-12-21 00:07:30 - last edited 2023-12-21 00:09:19

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Registered: 2021-12-17

Doorbell D230S1 Detection doesn't work properly

2023-12-21 00:07:30 - last edited 2023-12-21 00:09:19

Tags: #AI Detection

Model: Tapo D230S1

Hardware Version: V1

Firmware Version: 1.1.12 Build 20230809 rel. 73260

Hi,

Just bought and installed one. I have tried all detection options but what is doing is when i exit the house it is detecting me ok. But when i come from the street it doesn't detect me or anything else. I have attached a photo to show how is installed. Please help me. Thank you

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Wayne-TP

2023-12-21 09:08:11

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Registered: 2020-06-23

Re:Doorbell D230S1 Detection doesn't work properly

2023-12-21 09:08:11

@LucianS

What's the "Wake-Up" setting on your doorbell?

Is this happening in the daytime as well? The direct spotlight in front of the doorbell may potentially interfere with incoming motions, especially if someone enters quickly. This might lead to a delayed response or failure to wake up the doorbell promptly.

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Doorbell D230S1 Detection doesn't work properly

Doorbell D230S1 Detection doesn't work properly

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