Tapo App Home/Away

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Tapo App Home/Away

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Tapo App Home/Away

Staci_S

2023-12-04 18:35:06

Posts: 2

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Registered: 2023-12-04

Tapo App Home/Away

2023-12-04 18:35:06

Tags: #Home/Away Mode

Model: Tapo C420S2

Hardware Version:

Firmware Version:

Is there a way to save the settings when switching from home to away and vice versa? I want the cameras to record while home, but don't want the notifications. When I switch to away, and then back to home, the settings go back to default.

3 Reply

Solla-topee

2023-12-05 08:29:17

Posts: 14190

Helpful: 2484

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Registered: 2020-05-19

Re:Tapo App Home/Away

2023-12-05 08:29:17

@Staci_S

Hi,
Generally, the configurations on the Home and Away mode won't be removed automatically. Please help confirm the following information for the reported issue.
1. Do you use the same phone to switch the camera between Home and Away mode? Please note that the Home and Away mode settings do not sync on different phones.

2. What's the model number and OS version of your phone? What's the version of your Tapo app?

3. May I have the pictures of your camera's Home mode page before and after switching from Away mode?

Best Regards

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