Euse

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Euse

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Euse
Euse
2023-12-02 16:22:02
Model: Tapo C325WB  
Hardware Version:
Firmware Version: 1.0.10

Hola! Podría ganar calidad de imágenes en la cámara con un cable de ethernet de 25 metros en vez de utilizar señal wifi. C325wb buena imagen nocturna, lastima que las luces de las farolas lastimen la visión de la cámara, excesivas zonas blancas.

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#1
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Re:Euse
2023-12-04 11:17:11

  @Euse 

Hi,
Can you share a picture of the Tapo C325WB's Live View page in night mode? Usually, you can try to install the camera in a different location to avoid the overexposure problem.

Best Regards.

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#2
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Re:Euse
2023-12-04 20:42:36

  @Solla-topee  Gracias! Cambiaré la ubicación de la cámara , luz farola impide mejorar visión, quizás exijo mucho al a cámara, 12 o 15 metros ubicación farola

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#3
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Re:Euse
2023-12-05 09:03:42

  @Euse 

Hi, 
When the camera works in Day mode, the light directed or reflected from the streetlight into the lens is relatively strong, making some areas very bright and unclear. It is recommended to avoid direct light or strong reflections when installing the camera.
Thank you for your attempt to change the location of the camera, and please let me know if you need further help.
Best Regards

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#4
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Re:Euse
2023-12-05 13:48:28

  @Solla-topee Muchas gracias por tu paciencia, entiendo que el modo noche es el encendido de focos? No tiene que ver con modo ausente entiendo? Lo siento pero no encuentro en app el modo noche/ día.

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#5
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Re:Euse
2023-12-06 07:23:17

  @Euse 

Hi,
The Day/Night mode has nothing to do with the Home/Away mode. You can set the Day mode, Night mode, or Auto mode on the camera's Live View page.

When the camera works in the Night mode, you can go to the camera's Device Settings>Video & Display>Night Mode Settings to select the Infrared Mode, Full Color Mode, or Smart Mode. When selecting the Full Color Mode, the spotlight will turn on. 
From your camera's Live View page, I think it uses the Day mode since the light source in the surrounding environment is bright enough.

Best Regards

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#6
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