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T310 doesn't go into pairing mode

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T310 doesn't go into pairing mode

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

T310 doesn't go into pairing mode

2023-11-24 16:11:34 - last edited 2023-11-30 06:18:14

Posts: 2

Helpful: 1

Solutions: 1

Stories: 0

Registered: 2023-11-24

T310 doesn't go into pairing mode

2023-11-24 16:11:34 - last edited 2023-11-30 06:18:14

Tags: #Installation

Model: Tapo T310

Hardware Version:

Firmware Version:

I just bought T310 sensor. And from the start it doesn't go into pairing mode. It doesnt matter if I remove battery or try to reset it, the effect is the same, LED is permanently on for 5 sec then off for 1 sec and it continues this cycle. When i try to reset, it blinks 5 times, 1 sec break and cycle repeat. I guess its broken somehow and it needs to be replaced or maybe there is a solution?

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#1

2 Accepted Solutions

LV1

2023-11-28 14:28:15 - last edited 2023-11-30 06:18:14

Posts: 2

Helpful: 1

Solutions: 1

Stories: 0

Registered: 2023-11-24

Re:T310 doesn't go into pairing mode-Solution

2023-11-28 14:28:15 - last edited 2023-11-30 06:18:14

Nop, it does not pair with HUB. Thats becasue its not in pairing mode. LED should be blinking and not just stay on.

Never mind, I already sent it back on guarantee. But thanks for reply.

Recommended Solution

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#3

2023-11-30 06:14:58 - last edited 2023-11-30 06:18:16

Posts: 3872

Helpful: 710

Solutions: 1071

Stories: 12

Registered: 2020-06-23

Re:T310 doesn't go into pairing mode-Solution

2023-11-30 06:14:58 - last edited 2023-11-30 06:18:16

This is a really strange phenomenon, my guess is that it is most likely caused by a hardware failure of the product.

▶ Landscape Mode - Tapo App for Pad ▶ Share Your Pet Story. Win Free Tapo Care! ▶ Smart Action 2.0 Explore and meet the next level home automation.

Recommended Solution

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#4

3 Reply

2023-11-28 02:01:29 - last edited 2023-11-28 02:01:40

Posts: 3872

Helpful: 710

Solutions: 1071

Stories: 12

Registered: 2020-06-23

Re:T310 doesn't go into pairing mode

2023-11-28 02:01:29 - last edited 2023-11-28 02:01:40

What happen if you just go ahead and proceed the configuration in Tapo App? Does it work?

▶ Landscape Mode - Tapo App for Pad ▶ Share Your Pet Story. Win Free Tapo Care! ▶ Smart Action 2.0 Explore and meet the next level home automation.

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#2

LV1

2023-11-28 14:28:15 - last edited 2023-11-30 06:18:14

Posts: 2

Helpful: 1

Solutions: 1

Stories: 0

Registered: 2023-11-24

Re:T310 doesn't go into pairing mode-Solution

2023-11-28 14:28:15 - last edited 2023-11-30 06:18:14

Nop, it does not pair with HUB. Thats becasue its not in pairing mode. LED should be blinking and not just stay on.

Never mind, I already sent it back on guarantee. But thanks for reply.

Recommended Solution

1

1

#3

2023-11-30 06:14:58 - last edited 2023-11-30 06:18:16

Posts: 3872

Helpful: 710

Solutions: 1071

Stories: 12

Registered: 2020-06-23

Re:T310 doesn't go into pairing mode-Solution

2023-11-30 06:14:58 - last edited 2023-11-30 06:18:16

This is a really strange phenomenon, my guess is that it is most likely caused by a hardware failure of the product.

▶ Landscape Mode - Tapo App for Pad ▶ Share Your Pet Story. Win Free Tapo Care! ▶ Smart Action 2.0 Explore and meet the next level home automation.

Recommended Solution

0

0

#4