Hello,

i have the problem, that my Synology NAS App "Surveillance Station" does not record "Line-Crossing-Movement" Events. It only records "normal" Movement Events.

Regular movements are recorded on my NAS, but movements recognized with the "Line-Crossing" Feature are NOT recorded with the Synologie NAS. The Cam records every movement, but the NAS only records the "regular movements". So either the C320WS does not pass the "Line-Crossing" as movement to the Synology Surveillance Station oder the Synology App does not know, how to handle the "Line Crossing Movement Detection".

I talked to the Synologie Stuff and they want to look deeper into it.

They ask for the cams DDNS address, Username and Password.

Is it possible to access the C320WS without app, just with a DDNS address + Username/Password, so that Synology can look into this problem?

Thanks in advance.

sue1

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For those with similar problems (like https://community.tp-link.com/en/smart-home/forum/topic/586912)

When i use the "normal" Movement Detection, the cam and the Synology NAS record both the same Movements.

When i use the "Line-Crossing" Detection, only the C320WS records Movements. The NAS does not record Movements.