HS220 Switch randomly turns off and immediately back on
I'm having the same issue from a few years back I found on these forums, HS220 will turn off briefly and back on again.
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Is this issue occurring after a specific action, such as controlling the switch (on/off) or adjusting the dimming?
What type of bulbs are connected to the switch, and how many? Could you provide the bulb models as well?
- Copy Link
- Report Inappropriate Content
This actually seems to happen when the switch has not been touched for a while. I have noticed it happen when the lights are in a dimmed state and also at full brightness.
This is a single light in our kitchen with 3 incandescent bulbs in it. I don't know the brand.
Nothing has changed recently that I can tell but this just started happening within the past few weeks.
- Copy Link
- Report Inappropriate Content
How about the dimming type of the light bulbs? What's the power of these bulbs?
Considering other feedback I've seen, it's possible that this issue might be a compatibility problem. If you can find the model, i can cross check on the community for similar feedback.
Have you tried to change the light bulbs?
- Copy Link
- Report Inappropriate Content
They are Globe Superbulbs - 100W - Incandescent - 3 total in the fixture (hangs down from ceiling a bit)
Is there any kind of limitation over max wattage on these dimmer switches? I'm not exceeding the 15A by any means.
Thanks for your help!
- Copy Link
- Report Inappropriate Content
I have this same issue. I see many people have been complaining about it for years. Is this ever going to be resolved?!? I see that support just keeps asking the same questions and asking customers to jump through the same hoops. This is ridiculous. If you can't fix it, stop selling the product!!!! I ready to replace all my Kass products and I have many.
- Copy Link
- Report Inappropriate Content
I have three relatively new HS220 in our living room controlling three sets of 4 LED pancake ceiling lights per switch, they may be 9-11 watts each max.
One of the three HS220 dimmers is exibiting the same behaviour. Will randomly turn off and turn back on a moment later. We usually keep these on around 20-50%.
Hardware version 3
Firmware version 1.0.10
- Copy Link
- Report Inappropriate Content
@IanAC I ended up buying a new switch and since changing it out we haven't had an issue. Seems like this is being seen by enough that hopefully a fix can be found and that replacement isn't the only solution. I don't believe that switch was even a year old.
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 871
Replies: 7
Voters 0
No one has voted for it yet.