Solution Kasa Smart Switch/Plug Disconnects and Reconnects to Wi-Fi Every 10 Minutes on A Local Wi-Fi Network
Solution Kasa Smart Switch/Plug Disconnects and Reconnects to Wi-Fi Every 10 Minutes on A Local Wi-Fi Network
05/17/2024 Update Production Firmware for KP303 2.0, HS210 3.0 and HS220 3.0 has been released.
04/03/2024 Update: Production Firmware 1.0.13 Build 240117 Rel.162355 for HS103 5.0 has been released.
This Article Applies to:
| Model | Affected Firmware | Fixed Firmware |
|---|---|---|
| KP125 1.0 / EP25 1.0 | 1.0.10 Build 230423 Rel.134727 | 1.0.11 Build 230829 Rel.153437 |
| EP40A 1.0 | 1.0.5 Build 230316 Rel.141731 | 1.0.7 Build 230920 Rel.113426 |
| KP303 2.0 | 1.0.7 Build 230216 Rel.194953 | 1.0.9 Build 240131 Rel.141407 |
| HS103 5.0 | 1.0.8 Build 221011 Rel.195515 | 1.0.13 Build 240117 Rel.162355 |
| HS200 5.0 | 1.0.10 Build 230518 Rel.203102 | 1.0.11 Build 230908 Rel.160526 |
| HS210 3.0 | 1.0.9 Build 230518 Rel.202932 | 1.0.10 Build 240122 Rel.193635 |
| HS220 3.0 | 1.0.10 Build 230427 Rel.165239 | 1.0.11 Build 240122 Rel.180546 |
| KS200 1.0 | 1.0.5 Build 230511 Rel.160420 | 1.0.6 Build 230920 Rel.135536 |
| KS220 1.0 | 1.0.9 Build 230511 Rel.160448 | 1.0.10 Build 230920 Rel.135607 |
Issue Description/Phenomenon:
Under certain scenarios, users may require to control and manage the Kasa plug or switch locally by leaving it connected to a Wi-Fi network without internet access. However, when the device detects the absence of internet access and fails to connect to the cloud server, it will automatically disconnect and then attempt to reconnect to the Wi-Fi network every 10 minutes. During this process, the LED indicator on these devices will alternate between flashing orange and green.
If you primarily use these smart devices on a local network with limited internet access, this reconnection process may potentially disrupt your regular usage.
Solution:
The production firmware for all models listed above has been released.
If you need to use the above Kasa switch/plug locally, please enable Internet access to your device first, detect the latest firmware through Kasa App and perform the update. How to update firmware of Kasa smart devices.
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@Wayne-TP I am having this issue and send you a DM with my model and MAC address. Could I get the custom FW please? Thank You.
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@RedTiger @Mystacloud did you figure out a solution?
@xiamme and I both wrote threads as Wayne suggested but haven't heard anything back. I messaged Wayne who said Home Assistant wasn't supported which is fine, but doesn't change the fact that my bulbs aren't accessible every 10 minutes.
Here's a screenshot of my uptime for 3 KL125 bulbs. Each of the white lines below is a 50-70 second period of being unavailable. The orange indicates "on" which is for 9.75-10.25 minutes.
The last two lines are a Kasa power strip and a Kasa plug. Their stable which indicates to me that the problem is not my network or choice of home automation software.
Can we get some help please?
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@Wayne-TP Seriously Wayne, just F yourself. You know your product are cr@ppy and does not work without cloud and you gaslight people to open a new ticket, waste time explaining the same problem, you are an a hol. F you and your company. I take this personal and will be sure everybody I know does not buy your product.
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