D230S1 Setup failure
D230S1 Setup failure
I've just purchased the above. The Hub has set up OK. The doorbell flashes red/greed yet despite many resets and battery replacements, won't connect to the Hub.
Before I return this as a faulty unit, is there anthing else I should try?
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Hi,
Please reboot the doorbell, remove the inserted SD card from the doorbell if there is one, and try to press the reset button for 10 seconds to factory reset the doorbell. If the LED status is still the same as before, you can contact the local team or retailer to check if your doorbell is under warranty.
Best Regards
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Customer0 wrote
I've just purchased the above. The Hub has set up OK. The doorbell flashes red/greed yet despite many resets and battery replacements, won't connect to the Hub.
Before I return this as a faulty unit, is there anthing else I should try?
@Customer0 did you return it? Or got any solution?
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@JLB21061984
I have exactly the same problem. I succesfully connected the hub H200, but can not connect the doorbell. It was working yesterday.
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Hi @JLB21061984,
Despite lots of attempts and many resets, I just couldn't get that D230S1 to work.
So I did return it and I received a replacement from the retailer.
I was able to set up the replacement without any problems.
I never did understand why the original stubbornly refused to work.
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Hi,
You can refer to the instructions below to troubleshoot the reported issue.
What can I do if the battery-powered cameras fail to pair with the Tapo H200?
Best Regards
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