Tapo 3.0 Saves Photos and Videos Twice After Downloading

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Tapo 3.0 Saves Photos and Videos Twice After Downloading

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ErcanGUNES

2023-09-08 21:31:13 - last edited 2023-09-11 10:12:24

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Registered: 2023-06-28

Tapo 3.0 Saves Photos and Videos Twice After Downloading

2023-09-08 21:31:13 - last edited 2023-09-11 10:12:24

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Hello,

First of all, Tapo 3.0 update is very nice, I hope you will improve it further.

I detected a bug in Tapo 3.0. When I downloaded the photos and videos I took from the cameras to my phone, I noticed that it recorded the same content twice. I tried this many times and the problem did not go away.

Can you please fix this problem?

I am using the latest version of iOS version.

1 Accepted Solution

NguyenKhoi

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2023-09-09 08:15:05 - last edited 2023-09-11 10:12:24

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Re:Tapo 3.0 Saves Photos and Videos Twice After Downloading-Solution

2023-09-09 08:15:05 - last edited 2023-09-11 10:12:24

@ErcanGUNES it's not a bug, when you capture an image or record a clip of your camera live view or playback it saves directly to your album. You don't have to go to the Memory page to save it.

The app not save twice, as I said above, the app saves directly to your album and then you manages to the Memory page and save it again, that's why you have 2 pictures or videos in your album.

Tapo 3.0 Saves Photos and Videos Twice After Downloading

Tapo 3.0 Saves Photos and Videos Twice After Downloading

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