Can't connect using PPPoE
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Hello.
As in subject. When I trying to connect router giving mi message that "dial-up is failed".
In my tp-link archer c7 connection by PPPoE with the same login and password working perfectly. What else can I check?
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
@Arkasia check the MAC address of the WAN interface on the c7, then set the MAC on the ER605 WAN interface to be the same.
Its possible that your ISP is checking the mac address of the router making the PPPoE connection
- Copy Link
- Report Inappropriate Content
Hi @Arkasia
Thanks for posting in our business forum.
This is quite common. Many ISPs bind the MAC address to their server so that they can have a rather static MAC address table and easy to maintain it. Also for extra security.
You can try to turn off your modem for a while and boot it up with the new router connected. That'll fresh the MAC address table.
Or you can set up the MAC clone which can also quickly fix the problem.
Or you can call your ISP and they can release the MAC address quickly, too.
- Copy Link
- Report Inappropriate Content
@Arkasia check the MAC address of the WAN interface on the c7, then set the MAC on the ER605 WAN interface to be the same.
Its possible that your ISP is checking the mac address of the router making the PPPoE connection
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Hi @Arkasia
Thanks for posting in our business forum.
This is quite common. Many ISPs bind the MAC address to their server so that they can have a rather static MAC address table and easy to maintain it. Also for extra security.
You can try to turn off your modem for a while and boot it up with the new router connected. That'll fresh the MAC address table.
Or you can set up the MAC clone which can also quickly fix the problem.
Or you can call your ISP and they can release the MAC address quickly, too.
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 826
Replies: 3
Voters 0
No one has voted for it yet.