Tapo C225 - motion notifications have stopped.
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.Tapo C225 - motion notifications have stopped.
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Hi everyone!
I'm experiencing an issue with a Tapo C225 camera since an firmware update. I am no longer getting motion notifications from this camera. I have been through all the settings, and all are correct. I have disabled notifications and re-enabled them, that didn't work. I have power cycled the camera numerous times. I am still receiving motion notifications from my other Tapo cameras on the same account (which are not the C225 model) so it is not an issue with my Android phone. The camera is still recording motion events in playback, correctly idenitifying motion and persons. But the camera does not send notifications to my phone.
I think this issue began after a firmware update. Is anyone else experiencing this issue with the same camera and same firmware?
Thank you.
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@MikeSW Hi, Glad to hear the firmware solves the problem, and thank you for your update.
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Thank you both for your updates. I'm pleased that the issue has been resolved through a Beta firmware.
My answers to the questions you asked @Solla-topee would have been the same as @MikeSW. My settings for my C225 are identical to his.
However I would prefer to wait for the firmware update to pass the Beta stage, so I will just wait. Hopefully not too long before it's pushed out.
Thanks everyone, great work in resolving this issue!
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Hi,
Thank you for the updates, and please pay attention to the Me>Firmware Update page on the Tapo app, you will see the new firmware on it if the firmware is available.
Best Regards
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