175
Votes

Need to change Wifi SSID without resetting the Cameras

 
175
Votes

Need to change Wifi SSID without resetting the Cameras

172 Reply
Re:Need to change Wifi SSID without resetting the Cameras
2 weeks ago

  @Solla-topee 

Solla-topee wrote

Hi
Currently, if you want to connect your smart device to a new Wi-Fi network, you need to factory reset the device before reconfiguring it. When the device is installed in a hard-to-access location, we recommend that you first put the device online, such as connecting to the original Wi-Fi network, and then delete the device from the Tapo app to reset the device. After that, you can reconfigure the device on the Tapo app to connect to the new Wi-Fi network.

 

We appreciate your feedback and votes and hope that you can provide more information about the usage scenarios to help us better evaluate and improve this feature. For example, if the camera is in an online or offline state when switching the camera's Wi-Fi.

 

While we don't have any specific details that I can share about whether this feature can come to the product or when it might, I'll keep logging the feature request and pass it along to the relevant team for evaluation.

 

Best Regards

 

I would be perfectly happy for a brief offline period when it switches, but the goal would be to either:

* Enter the WIFI SSID and Password into the Tapo app to tell the bell to connect to the new network, and revert to the previous network if it fails.

* If that's impossible, connect via bluetooth to the bell like at setup to share wifi, but retain all other settings.

* Optionally, if the hardware allows, an option to activate WPS on a router and tell the bell to look for that.

 

Given how long this has been an issue, it would be really nice to have an update of some kind on whether this is being considered at all, or why it isn't.

 

Thanks,

Yaz

#163
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RE:Need to change Wifi SSID without resetting the Cameras
a week ago
Please provide feedback on whether or not this is being considered. It is silly that changing wifi requires a reset.
#164
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RE:Need to change Wifi SSID without resetting the Cameras
a week ago
Totally agree. I hope for an update of all the products
#165
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RE:Need to change Wifi SSID without resetting the Cameras
a week ago
Pretty basic functionality and it's a pitty that a company like TP-Link still don't provide it.
#166
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RE:Need to change Wifi SSID without resetting the Cameras
a week ago
My camera is used with a mobile van for a command post (work center). When mobile, I have one WIFI connection. When in garrison / garage, I have a different WIFI connection.
#167
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RE:Need to change Wifi SSID without resetting the Cameras
a week ago
This feature is mandatory ! We should be able to change the Wifi settings without having to jump on a ladder and factory reset the cameras.
#168
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RE:Need to change Wifi SSID without resetting the Cameras
Saturday
Be able to change wifi connection without resetting the camera - it's not rocket science!
#169
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RE:Need to change Wifi SSID without resetting the Cameras
Monday
Please add the functionality to enable the use to change network details through the app and without having to reset the device.
#170
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RE:Need to change Wifi SSID without resetting the Cameras
Thursday - last edited Thursday

This is really importand feature for me and this is something than even cheap cameras have it. I have 6 cameras and I cant reset them all every time I swich from my adsl router to my 4G router. Please resolve this issue if you want to be a serious business.

I use C520WS, C500, C510 and C425.

#171
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RE:Need to change Wifi SSID without resetting the Cameras
Thursday
We need it a option from inside the cameras to have a option to be changeable the wifi and password without reset the camera, because sometimes the cameras is high and is hard to rich! Please adding this feature to all products what needs WiFi or 4g up! If you consider not safe adding like a pin code or a password! Thanks
#172
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