Strange problem on TL-SG3452XP v2.0 with EAP 225 Outdoor v3
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.Strange problem on TL-SG3452XP v2.0 with EAP 225 Outdoor v3
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
First of all - i got 4 TL-SG3452XP and 4 EAP 225 (outdoor) and 21 EAP 245 (indoor) at the same location.
All is working like expected, except one TL-SG3452XP in combination with one EAP 225.
The EAP is connected to the port 46 and the switch is reporting, that a POE device is behind it. But the problem is, that he also reporting, that the link is down. And i dont have any clue why. So i did replace the EAP with a new one, but the same situation appears.
If i plug that EAP (doesnt matter old or replaced one) to other ports on the same switch, the same situation appears. POE sign but link is down - even if i plug it into a port which is a working one ( P7,10,11,13,39,43 are also EAP ports (but 245 indoor ones) ).
If i put that EAP to another switch the link is up and the EAP is working without any issues.
The cable from P46 to the EAP was tested from the electrical team without any problem and even if i plug that cable from the patchpanel into another port of another switch, all is working like expected.
Anyone have a hint how to find a reason why this happens?
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Hello @rebru,
Thank you so much for taking the time to post the issue on TP-Link community!
To better assist you, I've created a support ticket via your registered email address, and escalated it to our support engineer to look into the issue. The ticket ID is TKID230707074, please check your email box and ensure the support email is well received. Thanks!
Once the issue is addressed or resolved, welcome to update this topic thread with your solution to help others who may encounter the same issue as you did.
Many thanks for your great cooperation and patience!
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