Wifi network changed and need to reset the Camera

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Wifi network changed and need to reset the Camera

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vishalhemanth

2023-05-11 07:42:58

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Registered: 2023-05-11

Wifi network changed and need to reset the Camera

2023-05-11 07:42:58

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Model: Tapo C100 Tapo C310

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Firmware Version:

My internet provider has changed

Is there a way to set it up on the new wifi without resetting the camera?

If I do manage to reset it, will all the footage in the memory (cloud/SD card) be erased? I have recordings on there that I didn't get the opportunity to save that are very important to me and I don't want to lose.

Many thanks!

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Solla-topee

2023-05-12 07:10:44

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Registered: 2020-05-19

Re:Wifi network changed and need to reset the Camera

2023-05-12 07:10:44

@vishalhemanth

Hi,
Some Tapo Cam support to press and holding the reset button for 5s to reset Wi-Fi, such as the Tapo C310, and you can try it, and when the Tapo Cam has a flashing red and green light, please reconfigure the camera and connect it to the new Wi-Fi network.

If you reset the camera to factory default settings, don't worry that the footage/videos in the cloud server or SD card will be erased.
a. The videos saved in the cloud server are bound to your TP-Link ID, and if the camera is still bound to the same TP-Link ID after resetting and reconfiguring, you can access the videos.
b. Reset the camera won't reset the videos saved in the SD card.

Best Regards

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.

Wifi network changed and need to reset the Camera

Wifi network changed and need to reset the Camera

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