Wifi network changed and need to reset the Camera

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Wifi network changed and need to reset the Camera

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Wifi network changed and need to reset the Camera
Wifi network changed and need to reset the Camera
2023-05-11 07:42:58
Tags: ##wifi #reset #cloudvideos
Model: Tapo C100   Tapo C310  
Hardware Version:
Firmware Version:

My internet provider has changed 

 

Is there a way to set it up on the new wifi without resetting the camera?

 

If I do manage to reset it, will all the footage in the memory (cloud/SD card) be erased? I have recordings on there that I didn't get the opportunity to save that are very important to me and I don't want to lose.

 

Many thanks!

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Re:Wifi network changed and need to reset the Camera
2023-05-12 07:10:44

  @vishalhemanth 

Hi,
Some Tapo Cam support to press and holding the reset button for 5s to reset Wi-Fi, such as the Tapo C310, and you can try it, and when the Tapo Cam has a flashing red and green light, please reconfigure the camera and connect it to the new Wi-Fi network.

 

If you reset the camera to factory default settings, don't worry that the footage/videos in the cloud server or SD card will be erased. 
a. The videos saved in the cloud server are bound to your TP-Link ID, and if the camera is still bound to the same TP-Link ID after resetting and reconfiguring, you can access the videos.
b. Reset the camera won't reset the videos saved in the SD card.

 

Best Regards

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