Alarm went off by itself in the middle of the night

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Alarm went off by itself in the middle of the night

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Jvaha

2023-05-06 13:35:41

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Registered: 2023-05-06

Alarm went off by itself in the middle of the night

2023-05-06 13:35:41

Tags: #Motion Detection

Hello, our Alarm went off by itself in the middle of the night and scared my baby. I didn't even have my application open.

How this happened????

could you provide me with the log history to understand how this happened? We do not have SD card inserted by I guess you can track API calls.

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Solla-topee

2023-05-08 07:07:01

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Registered: 2020-05-19

Re:Alarm went off by itself in the middle of the night

2023-05-08 07:07:01

@Jvaha

Hi,
It's suggested to check if the problem is related to your Alarm settings on the Tapo app. You can go to the Tapo app and go to the Camera Settings page>Detection&Alerts>Camera Alarm to check the Alarm settings, if you have set an alarm schedule, the alarm may turn off according to the schedule you set without opening the Tapo app to turn it off manually.
By the way, the camera alarms only when it detects activity.
Best Regards

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.

Alarm went off by itself in the middle of the night

Alarm went off by itself in the middle of the night

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