Daily reboots
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
For the last week I've had to reboot my camera to get the live feed working again.
I need to reboot everyday.
I am using latest version from Google play
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Hello, thank you for the feedback. Can you be more specific about this problem you're facing? What's the camera led status when the issue happens?
If the camera disconnects from WiFi frequently (led red/orange), here are some tips in this FAQ might help. What should I do if my Tapo smart camera keeps losing connection or going Offline?
- Copy Link
- Report Inappropriate Content
Thanks for your reply.
The led light is green when camera has a black or white screen.the only way to get camera working again is to keep rebooting
- Copy Link
- Report Inappropriate Content
Thank you for the reply. May I know what's the Tapo APP version and the model and OS version of your phone?
Have you tried to test it with another phone? Is it the same problem? (if possible, please provide the model and OS version as well.)
Have you tried to factory reset the camera? Will the problem reoccur?
- Copy Link
- Report Inappropriate Content
Hello again! After discussing your case with senior engineer, they'ld like to have a deeper look on this problem. A support ticket has been created for you, please check your inbox later and confirm, thank you!
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 442
Replies: 5
Voters 0
No one has voted for it yet.