Hi community.

I've just tried the search engine to find out why some WiFi clients, which are confirmed to be connected to the TP-Link EAPxxx devices, are not listed in the Omada Controller's client list. It looks like this is a commonly reported problem. I made a similar observation in my network installation too. I have 3 EAP225-Outdoor wired connected to the IPS Router. All APs are adapted in my Omada Software Controller. There are around a docent of WiFi clients only.

The problem started after I made a complete restore of the Omada Controller from previous backup. I wondered - why suddenly some clients do not show up in the Omada client list. Restarting of the APs and the Omada Controllers didn't solved the problem.

However, when I only did a restore of just the settings, all clients were listed again.

That's very strange and disappointing. To me it looks like the content of the full backup, or the restoring procedure is causing the problem.

Perhaps this observation will help developers investigate the issue further more.

Cheers

Scalar