Slgz wrote

  @Wayne-TP 

 

I need this. Woke up to this problem on one camera this morning. While other cameras are fine.

 

All cameras are using ethernet. But the camera that had the issue with the spotlights on was connected to WiFi before it was connected to ethernet, while the other cameras which are working fine, were never connected to WiFi.

 

What info do you need to push out beta firmware? 

@Slgz Kindly check my reply in the private message. 

Wayne-TP wrote

09/22/2023 Update: Beta firmware 1.0.8 with the fixes is now available. Re-direct to the below Solution to apply the beta firmware!

 

 

If you encounter an issue where Tapo C320WS V2's Spotlight cannot be turned off, please refer to this Solution The spotlight of Tapo C320WS V2 is permanently on even in bright daylight for troubleshooting.

 

Here are some key points to consider, which will help you determine if your problem is related to this product issue.

1. Check what's the Night Mode Settings of the camera. (Camera Settings ->Night Mode Settings)

 

Here are the situations when Tapo C320WS's Spotlight will be turned ON automatically:

a.Spotlight turns on temporarily when the camera detects movement at night (dark environment) in Smart Mode (Night Mode Settings).

Or

b.Spotlight turns on permanently when Full Color Mode is selected in the camera's Night Mode settings and the camera is in Night Mode.

 

2. Verify whether the camera is currently in Night Mode. If it is on Auto, switch to Day Mode for testing. 

3. Check whether the Spotlight can be turned off manually. <LiveView -> Light Bulb icon>

 

@bsv Refer to this Solution and send us an email with the product information and your beta firmware request as instructed.