HS105 can't update firmware

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HS105 can't update firmware

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HS105 can't update firmware
HS105 can't update firmware
2022-12-13 17:26:54
Model: HS105  
Hardware Version:
Firmware Version: 1.5.6 Build 191114

I have a couple of HS105s and haven't used them in a couple years, so they are probably quite behind in firmware updates. They are also acting erratically so I suspect the update is critical. I am on iOS/Mac OSX. Unsure of the hardware version; the label lacks a version number, although after the serial number is "US/2.0", not sure if that is relevant. 

 

Repeated attempts to update via the iOS app simply fail.

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Re:HS105 can't update firmware
2022-12-14 05:37:18

  @Kongjie 

Did you try to connect your phone to the home Wifi network or switch to mobile data then update the firmware , see if that makes any difference ?

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Re:HS105 can't update firmware
2022-12-14 18:51:07

  @Little_C My phone is usually connected to the home WiFi network. I tried switching to mobile data and then updating the firmware, but it still failed.

 

I tried resetting the plugs back to factory settings and re-adding them back into the app; during that step it seems as though it does a firmware update, but I suspect it doesn't, because a firmware update still shows as available.

 

Now another thing that is happening is that the plugs are going offline at random times.

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