HS100 v2.1 not connecting to Vodafone Ultra 6e router

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HS100 v2.1 not connecting to Vodafone Ultra 6e router

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

K992061

2022-12-08 22:21:06

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Registered: 2022-12-08

HS100 v2.1 not connecting to Vodafone Ultra 6e router

2022-12-08 22:21:06

Model: HS100

Hardware Version: V2

Firmware Version:

I have recently upgraded to Vodafone full fiber and with it came their ultra 6e router. Since setting it up my HS100 v2.1 won't connect nor can they see my WiFi. V1, HS110 all work fine but the v2.1's can't find the network. Done resets, restarted router to no change. Can anyone help?

1 Reply

Solla-topee

2022-12-28 09:40:05

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Registered: 2020-05-19

Re:HS100 v2.1 not connecting to Vodafone Ultra 6e router

2022-12-28 09:40:05

Hello @K992061

Sorry for the late reply. May I know were you able to set up your smart plug with the new router at last?

Please check if some tips helps with setting up your the smart plug:

What should I do if I fail to configure the Kasa device?

For' HS110 all work fine but the v2.1's can't find the network' do you mean the app the plug does not see the Wi-Fi network of router or app reports any Error message, can you share a photo of the error message in the kasa app here?

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.

HS100 v2.1 not connecting to Vodafone Ultra 6e router

HS100 v2.1 not connecting to Vodafone Ultra 6e router

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