Error para ver videos en la nube

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Error para ver videos en la nube

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Error para ver videos en la nube
Error para ver videos en la nube
2022-11-27 00:16:14
Model: Tapo C210  
Hardware Version: V1
Firmware Version: 1.3.0

No me deja ver los vídeos en la nube teniendo tapo care, me aparece el mensaje de pulse para actualizar, pero nunca se llega a ver la repetición

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Re:Error para ver videos en la nube
2022-11-29 07:06:49

  @Lalocermo 

Please try a different network on your phone, like switch to the mobile data or local wifi network and see if the cloud video load? 

If cloud recording does not work properly, here are some tips that may help with your case 

1. Confirm camera has been added to Tapo Care subscription:

Tapo APP-> Me -> Tapo Care - > Select Camera -> My Cameras.

How to add new cameras to my Tapo Care plan

2. Reboot the camera.

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