Tapo C320WS - Option for Video quality /compression
***Please click "VOTE" button at Upper-Left of window for Tapo to finally consider this***
Hi TP Link / Tapo,
In relation to issue I've posted on Low video quality, maybe we can also Add Option for user to select the Overall video quality or Bitrate they want - indicating the possible implication on their storage.
This way those have 128gb or 256gb could select Highest possible Video quality as they have enough room for high bitrate / low compress video. Avoiding the issue of overly compressed / pixelated video currently that barely useful to identify person face at all.
Alternatively, not sure if we can look for way to utilize H.265 video format - I believe this could hardware related but better to check as this format is a lot storage efficient than current H.264. Utilizing this will help us achieve same file size but higher quality / bitrate overall.
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For ALL, please keep posting your issue, complaints or suggestions about Video Quality of our device that maybe someday Tapo / TP Link will recognize and do something about it!
Again dont forget to hit VOTE button!
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@Michaelvest I know right, plate number is not visible and way too pixelated. Whatmore to recognize human faces. This is even on very well lit / day light without clouds scenario.
This really have to be fixed ASAP!
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@Hans_Moleman Ohh then Hardware wise it should be possible ha. Then yeah, not sure why TP Link wont be able to do something. Or is it really they way of marketing to be able to sell their more expensive device. Such a shame!
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@Lee316 As mention by one of our fellow, the hardware is their but really the software is not make use of it. Lets keep posting / complaining every now and then, maybe TP will consider this and make solution.
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I wonder if complaining to Tapo support (support.usa@tp-link.com) and asking them to pass on the suggestion would help more than just talking on this forum?
I'm intrigued by the higher night sensitivity of the new C325WB , but I'm very hesitant to buy unless Tapo makes zoomed in faces and license plates recognizable.
The new C325WB is just as bad for zooming/ compression, so Tapo must be using the same hardware and software as in the problematic C320WS.
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Hi everyone,
Thank you very much for your votes and comments on this thread. We certainly appreciate all your feedback and feature requests here, and we'll make sure to log these feature requests and pass them along to the team to evaluate and continuously improve our products and deliver the best performance possible.
For better image/video quality, here are some tips for a try.
1) Make sure the camera's firmware and Tapo app are up to date.
2) Adjust the Video Quality option on the Camera Settings page of the Tapo Cam on the Tapo app, higher quality video looks better.
3) Adjust the location and direction of the camera based on the actual environment for better image/video quality.
It's recommended to contact TP-Link technical support with the following information for further analysis if there is a problem with the image/video quality.
1. The model number and MAC address of the Tapo Cam.
2. The Video Quality settings configured on the Tapo Cam.
3. The picture or video that shows the image/video quality issue.
Best Regards
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Helpful: 99
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Replies: 84
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