KS200M not using ambient light level

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

KS200M not using ambient light level

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

jaydee77ca

2022-11-11 21:35:14 - last edited 2022-11-11 21:37:46

Posts: 4

Helpful: 3

Solutions: 0

Stories: 0

Registered: 2022-11-11

KS200M not using ambient light level

2022-11-11 21:35:14 - last edited 2022-11-11 21:37:46

Model: KS220M

Hardware Version: V1

Firmware Version: 1.0.8

Hello,

I have an KS200M motion smart switch installed. I've configured it to turn on when motion is detected and it is dark. The ambient light threshold is set to "Cloudy" which is a value of 14. The switch doesn't seem to respect this setting and turns on no matter what. The detected ambient light is showing 100 yet the switch still turns on when there is motion. Even if I set the threshold to 0 it still turns on just by motion. How do I fix this?

Thanks!

1 Reply

Solla-topee

2022-11-23 11:30:40

Posts: 13654

Helpful: 2360

Solutions: 2035

Stories: 8

Registered: 2020-05-19

Re:KS200M not using ambient light level

2022-11-23 11:30:40

Hi @jaydee77ca

Thank you very much for bringing this to our attention and apologize for the late reply.

May I know does this happen since you purchased the dimmer switch, or the switch has worked fine but just happened recently.

To look into this, can you help take a video of showing the environment light and provide us a video shared link. Please note the local time of that video.

A photo of your Smart action settings would be helpful too, thank you very much!

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.

KS200M not using ambient light level

KS200M not using ambient light level

Information

Voters 0

Tags