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TAPO Notification

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TAPO Notification

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TAPO Notification

Jx28

2022-08-31 13:42:20

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Registered: 2022-08-31

TAPO Notification

2022-08-31 13:42:20

Model: Tapo C200

Hardware Version:

Firmware Version:

Hello!

Just got my device today. At first, I connected my 2 devices on my phone but my mom requested to get the main control on the other one. I was able to successfully transfer the control to her phone but the notification for that device is still forwarding to my phone and not hers. How can I transfer the notifications to her phone?

I tried rebooting but nothing happens.

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9570959600

LV1

2022-08-31 19:08:47

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Registered: 2022-08-31

Re:TAPO Notification

2022-08-31 19:08:47

@Jx28

Solla-topee

2022-09-01 01:13:19

Posts: 13397

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Registered: 2020-05-19

Re:TAPO Notification

2022-09-01 01:13:19

Hello @Jx28

As my understanding, a shared account should be able to receive notifications.

To let a second mobile device to have the full permissions of the camera, you could share the TP-link ID (the email account that is used to setup the camera) credentials with your family and login in the same TP-Link account.

If the second phone has logged in the same TP-Link ID but still can not receive notifications, kindly check troubleshooting guide and FAQ here to adjust some phone settings. Troubleshooting: Tapo Camera Notification Issues

How to Troubleshoot Android Delayed Notifications on Kasa /Tapo APP

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.

TAPO Notification

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