Hello @NichoUnited 

Thank you for the feedback.

If authorized page went blank after you put in tp-link account credentials in Google home APP

- Check if you have an option to open the same page from a web browser and finish the authorization

- Confirm Google Home APP are up-to-date

- Confirm Kasa app and device firmware are both up to date

- Try a different mobile device 

If still the same, Can I know the Kasa APP verison, device MAC address (please share via private message), and a photo of the error message

May I know the model of your phone and its Andriod or IOS version? 

• When share photos in the community, please save the photo and then use the Pic. Icon  in the community to upload the video rather than copying & pasting a photo. 

 Hello  @NichoUnited 

Thank you for providing more case details. 

Please confirm you can control kasa device remotely when phone is on LTE mobile data or an outside wifi network. 

May I know the Google home APP version and a photo of the error /blank page? 

If you have a different mobile device, you could aslo test the on a different phone. 

I'd create a support email for your case so you can also share the photo with us via email, please check your email inbox for TKID220819351，  thank you. 

Hello   @NichoUnited 

Thanks a lot!  We escalated your case through support email TKID220819351 and our senior engineers will assist further soon, kindly wait for the email. 

Hello   @NichoUnited 

Just shared a test we have done, we only got a Samsung S20, Android 12 One UI 4.1 but unfortunately failed to reproduce the same issue.

You may try a different Network when authorize the tp-link account switch to mobile data or use home Wi-Fi network.

If you still experience same issue, feel free to reply the email TKID220819351 and our support here.