Motion tracking even though it's disabled in settings

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Motion tracking even though it's disabled in settings

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Motion tracking even though it's disabled in settings
Motion tracking even though it's disabled in settings
2022-07-23 01:54:33
Model: Tapo C200  
Hardware Version: V1
Firmware Version: 1.1.16

Hello - Even though motion detection and motion tracking is disabled in settings the cameras still track and follow movement. How can we disable it from moving???

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Re:Motion tracking even though it's disabled in settings
2022-07-25 03:17:40 - last edited 2022-08-04 05:31:24

  Hello @Josh256 

Can you check if the Motion Detection Settings on Home/Away mode are both disabled? 

For pan-tilt camera, camera will rotate to examine pan-till feature when bootup or reboot, it is also recommended to make sure camera is powered on and not reboot at that time. 

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