Devices not turning off

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Devices not turning off

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Devices not turning off
Devices not turning off
2022-07-05 15:02:19
Model: KP105  
Hardware Version:
Firmware Version:

I have configured the aforementioned 

 

But the smart plug will not turn off my devices linked to it

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Re:Devices not turning off
2022-10-13 07:25:24

  @Jeffers1308 

If the plug can not cut off the power for the connected device, please follow this instruction to reset the plug to factory settings:
https://www.tp-link.com/support/faq/2648/

You could try smart plug in another power socket

If still the same issue, it is recommended to contact local support or retailer with SN and receipt to check device warranty

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