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I have configured the aforementioned
But the smart plug will not turn off my devices linked to it
If the plug can not cut off the power for the connected device, please follow this instruction to reset the plug to factory settings:
https://www.tp-link.com/support/faq/2648/
You could try smart plug in another power socket
If still the same issue, it is recommended to contact local support or retailer with SN and receipt to check device warranty
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