Cant agree to terms of service

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Cant agree to terms of service

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LesElliot

2022-05-09 00:47:33

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Cant agree to terms of service

2022-05-09 00:47:33

Model: Kasa KC400

Hardware Version:

Firmware Version: 1.8

I just got the kasa app but cant add a camera because when trying to 'agree to terms of service' it says operation failed, please try again later. Not a good sign that cant even BEGIN to add a camera. May be returning all cameras purchased and deleting app. I see lots pf people having all sorts of problems with this product.

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Solla-topee

2022-05-09 01:50:40 - last edited 2022-05-09 01:52:47

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Re:Cant agree to terms of service

2022-05-09 01:50:40 - last edited 2022-05-09 01:52:47

Hello @LesElliot

Thank you for the feedback, for this error, please check if camera is on the correct time zone.

Open Kasa app ->tap' 3 lines' in the top left ->Settings -> Location and Time -> Time Zone.

How to Adjust Time Setting in the Kasa APP

Turn off VPN or security apps on the phone
In phone Settings, enable ' Location' permission

For IOS, enable ' local network' permission for kasa app as well.

If still the same, can I know the model of phone and its Android or IOS version, and a photo of error, thank you.

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.

Cant agree to terms of service

Cant agree to terms of service

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