Cant find internet

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Cant find internet

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Cant find internet
Cant find internet
2022-05-07 22:52:43
Model: KP100  
Hardware Version: V4
Firmware Version:

Can only connect one plug, second one cannot find internet

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Re:Cant find internet
2022-05-09 01:39:49

 Hello  @Marleyboat 

If Tapo APP shows ' no internet' error, please check if your phone is accidentally connected to Tapo Smart XX default Wi-Fi. 

  • Tapo APP requires phone connecting to Home wifi to add a smart device, at that time, make sure phone is connected to home wifi network, has internet and try to add smart device again. 
  • Also turn off mobile data, turn off VPN on the phone,

Here is an FAQ that may help: What should I do if I fail to configure the Tapo Smart Plug?

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