Tapo C320WS keeps detecting rain

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Tapo C320WS keeps detecting rain

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PAULSCULLER1

2022-01-16 01:27:04 - last edited 2022-01-16 01:31:01

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Tapo C320WS keeps detecting rain

2022-01-16 01:27:04 - last edited 2022-01-16 01:31:01

Model: Tapo C310

Hardware Version: V1

Firmware Version: 1112

Doesnt seem to be an option to select my model CW320s in drop down list.

Like previous models it picks up any rain droplets despite just area intrusion set, being on lowest sensitivity setting and smallest are set. I also subscribed to try AI instead but just as rubbish.

Is there going to be a fix or can I get a refund.

1 Reply

Solla-topee

2022-01-17 01:07:03

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Re:Tapo C320WS keeps detecting rain

2022-01-17 01:07:03

Hello @PAULSCULLER1

Thank you for your feedback, if outdoor camera is triggered by the rain, you could try some tip in related thread here:

Tapo C310 sensitivity

Turn off all motion detections and leave only Person Detection/ AI detection and see if that makes any difference.

Can you share 1) photo of your motion detection settings, and 2) use Tapo APP to manually record a video clip showing the motion events like requested above for us to look into that further. Thank you.

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.

Tapo C320WS keeps detecting rain

Tapo C320WS keeps detecting rain

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