Importing PNG Logo leaves a solid black background
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Hi.
I have this issue with current version of Omada Software Controller on Windows version 4.4.4 that when I import PNG logo then apply, the supposedly a transparent background becomes a solid black color.
(Sample PNG file)
Thanks in advance.
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Dear @.Don,
.Don wrote
I have this issue with current version of Omada Software Controller on Windows version 4.4.4 that when I import PNG logo then apply, the supposedly a transparent background becomes a solid black color.
Thank you for your valued feedback!
I've reported this issue to the R&D team and they have located the problem. It's planned to be fixed in the subsequent firmware upgrade.
Update: Omada Software Controller v4.4.6 has been released on October 11, 2021
- Copy Link
- Report Inappropriate Content
Dear @.Don,
.Don wrote
I have this issue with current version of Omada Software Controller on Windows version 4.4.4 that when I import PNG logo then apply, the supposedly a transparent background becomes a solid black color.
Thank you for your valued feedback!
I've reported this issue to the R&D team and they have located the problem. It's planned to be fixed in the subsequent firmware upgrade.
Update: Omada Software Controller v4.4.6 has been released on October 11, 2021
- Copy Link
- Report Inappropriate Content
I realised I have the same problem as of today. Running 4.4.4 on OC200 and getting the solid black background with .png files. Any news of a fix on this?
- Copy Link
- Report Inappropriate Content
@duchycomputing
I haven't heard any news yet. So, the quick fix I did was matching the selected color of background to the logo's.
- Copy Link
- Report Inappropriate Content
@.Don Cheers, Yeah that's not going to work in my case as the businesses have multi coloured (picture) backgrounds. I'll have to just jpg it until they fix it :(
- Copy Link
- Report Inappropriate Content
@duchycomputing your welcome. I planned to put a multi color background too but since I noticed this recurring bug, I decided to use a solid color until they roll out the fixes.
Btw, I just re-read the message and 4.4.6 has been rolled out.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Sorry, I replied without checking the edited message by TP Link, https://community.tp-link.com/en/business/forum/topic/503160
- Copy Link
- Report Inappropriate Content
@.Don Wow we're famous haha featured in the patch notes 
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 1521
Replies: 8
Voters 0
No one has voted for it yet.