3
Votes

Tapo C310 video watermark

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3
Votes

Tapo C310 video watermark

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
104 Reply
Re:Tapo C310 video watermark
2021-07-26 14:21:56 - last edited 2022-02-25 08:56:11

@alekun 

i had once that i needed to logout from the app..

to got it working with caching in the app or something.

Cameras: Tapo C100 | Tapo C200 | Tapo C310 | Tapo C320WS SmartPlugs: Tapo P100 | Tapo P115 LightBulbs: Tapo L530E | Tapo L630
#94
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Re:Tapo C310 video watermark
2021-07-26 14:37:41 - last edited 2022-02-25 08:56:11

@Martin-Wu excellent! That worked indeed! Thanks

#95
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Re:Tapo C310 video watermark
2021-07-26 15:00:54 - last edited 2022-02-25 08:56:11

@alekun 

 

good to hear that it is solved now.

Cameras: Tapo C100 | Tapo C200 | Tapo C310 | Tapo C320WS SmartPlugs: Tapo P100 | Tapo P115 LightBulbs: Tapo L530E | Tapo L630
#96
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Re:Tapo C310 video watermark
2021-08-05 17:54:26 - last edited 2022-02-25 08:56:11

@Martin-Wu I've the same problem.

 

No firmware update available. Latest app version. Rebooted the camera, reinstalled the app, logged out and in etc... still no fw update available. 

 

Any ideas? :)
 

 

#97
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Re:Tapo C310 video watermark
2021-08-06 13:38:33 - last edited 2022-02-25 08:56:11

@JMORL 

 

 I have no idea

maybee @Solla-topee ?

Cameras: Tapo C100 | Tapo C200 | Tapo C310 | Tapo C320WS SmartPlugs: Tapo P100 | Tapo P115 LightBulbs: Tapo L530E | Tapo L630
#98
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Re:Tapo C310 video watermark
2021-08-12 07:49:45 - last edited 2022-02-25 08:56:11

@Solla-topee any idea? Now I've tried to factory reset the C310 as well (via the app). Still fw 1.0.14 and no update available.

#99
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Re:Tapo C310 video watermark
2021-08-12 08:55:28 - last edited 2022-02-25 08:56:11

@JMORL Hello, 

As firmware are pushed in different batches, there could be a delay to get the latest firmware on APP. 

I sent you the latest firmware private message which you could give a try, click on your profile to check Message box ~

#100
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Re:Tapo C310 video watermark
2021-08-13 19:47:53 - last edited 2022-02-25 08:56:11

@Solla-topee I seem to have same problem as well. Other camera versions I have have option to remove the logo.

#101
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Re:Tapo C310 video watermark
2021-09-13 12:44:24 - last edited 2022-02-25 08:56:11

Same problem here

App version 2.4.17, FW 1.0.13 Build 201217, Hardware Version 1.0, in Switzerland, reset the device, deleted and reinstalled the app several times, removed the device from the app and readded it (wasn't aware that the device has to be reset for that, so was a hassel)!

To be honest, I'm done with Tapo cameras!

@Solla-topee Any ideas, FW via private channels or anything possible?

Thanks!

#102
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Re:Tapo C310 video watermark
2021-09-14 03:05:20 - last edited 2022-02-25 08:56:11

@timelapser  Hello,

Another firmware will be released within soon, as far as I know they are under release process, you could wait for the newer firmware release, it may take another few weaks. 

Plaese also check my private message,thank you. 

#104
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