3
Votes

Tapo C310 video watermark

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3
Votes

Tapo C310 video watermark

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
104 Reply
Re:Tapo C310 video watermark
2021-07-01 10:35:04 - last edited 2022-02-25 08:56:11
No Still didn't see an update yet. And yes it's already 3 weeks ago since the update was announced.
Cameras: Tapo C100 | Tapo C200 | Tapo C310 | Tapo C320WS SmartPlugs: Tapo P100 | Tapo P115 LightBulbs: Tapo L530E | Tapo L630
#74
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Re:Tapo C310 video watermark
2021-07-14 14:11:45 - last edited 2022-02-25 08:56:11

Still no update. :(

 

Furthermore... this problem only seems to to apply to the c310 that has hardware session 1.0. I have both c310 hardware version 1.0 and 2.0. The c310 with hardware version 2.0 doesn't have the watermark.

 

C310 hardware version 1.0 has fw version 1.0.14 (no updates available) and have the watermark. C310 hardware version 2.0 has fw version 1.1.7 (no updates available) and doesn't have the watermark.

 

Let's hope that Tp-link fixes this soon... This is not okay.

#75
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Re:Tapo C310 video watermark
2021-07-17 12:40:46 - last edited 2022-02-25 08:56:11

Version 10.0.14 still no option to disable the watermark in c310. 
Interestingly in C200, in the on-screen display options there is an option to remove it. But this same option is not found in th C310. 
It's clearly a miss from development, which makes me wonder if hey ever read this forum :) 

 

#76
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Re:Tapo C310 video watermark
2021-07-21 14:03:32 - last edited 2022-02-25 08:56:11

I see they still dgaf about that, i'm surprised noone else sent back them here. We did send back like 10 of them because of this and replaced them with some from H.... About the same price, much better quality compression and no logo baked onto the image. Only thing missing is the companion app, but I couldn't care less, motioneye works perfectly.

 

Some P100 plugs can't be upgraded, who knows why. Only message is "failed", thanks for the info, very informative.

 

C200 cams work fine for now, we did send back some of those a few weeks back while they had the stupid permanent watermark, but at least that is sorted out now.

 

We still have a tp-link "smart" switch, which is working fine but the security on it is a joke. Like w t f they were thinking when creating that authentication system.

 

So yeah, tp-link product and software developement is on a new, never seen before level of bodge. Nice.

#77
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Re:Tapo C310 video watermark
2021-07-21 15:21:25 - last edited 2022-02-25 08:56:11
Myself as an ex-arlo user you can imagine I am happy with these cameras … but yeah. It just seems sloppy. Like if the devs don't care enough to go and implement the same code function they have for the 200 with the 310’s Well. I use it at home so don’t super care. But this can be annoying for professional use
#78
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Re:Tapo C310 video watermark
2021-07-22 08:32:39 - last edited 2022-02-25 08:56:11

@alekun Hello, 

As I recently confirmed, Tapo C310  new firmware with switch of watermark has passed the test stages and will be released soon, the ETA is within few days. 

Thank you for your waiting.

 

#79
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Re:Tapo C310 video watermark
2021-07-22 08:49:00 - last edited 2022-02-25 08:56:11

@Sandros  It is recommend to create a new thread for Tapo plugs or smart switch from here. 

Please make sure they are still online or accessible when phone is on mobile data or non-local Wi-Fi.

#80
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Re:Tapo C310 video watermark-Solution
2021-07-23 14:27:21 - last edited 2022-02-25 08:56:11

@Solla-topee 

 

today finaly was the day that the update for the Tapo C310 v1 was released. Firmware 1.1.8!

 

i have installed it and updated the app from the appstore to version 2.4.12.

 

 

i can confirm that there is finaly an option to disable the watermark from the C310 v1!

 

thanks for this update tplink.

Cameras: Tapo C100 | Tapo C200 | Tapo C310 | Tapo C320WS SmartPlugs: Tapo P100 | Tapo P115 LightBulbs: Tapo L530E | Tapo L630
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#81
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Re:Tapo C310 video watermark
2021-07-23 14:41:42 - last edited 2022-02-25 08:56:11

@Martin-Wu @Solla-topee  i have also updated the app from the app store, but still all my 310 are showing in 1.0.14 as the latest firmware. Anybody can point me to what am I doing wrong?

 

#82
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Re:Tapo C310 video watermark
2021-07-23 14:46:27 - last edited 2022-02-25 08:56:11

@alekun 

there is a possibility that tp-links spreads the update over serval hours by region.

 

i saw the update around 4:30 pm in the Netherlands.

maybee it will be available in serval hours in your region.

Cameras: Tapo C100 | Tapo C200 | Tapo C310 | Tapo C320WS SmartPlugs: Tapo P100 | Tapo P115 LightBulbs: Tapo L530E | Tapo L630
#83
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