No sound in RTSP

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No sound in RTSP

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No sound in RTSP
No sound in RTSP
2020-12-29 12:29:43
Model: Tapo C100  
Hardware Version:
Firmware Version:

To whom it may concern,

 

I have followed your guide on the RTSP settings for third-party apps, e.g. iSPY. As a result, I can view the video in iSPY and even in VLC. However, there is no sound in the video. 

Please note that in your provided app, I can view the camera with the sound normally. 

 

My question is: Should there be any issues with the hardware, software, or that sound feature does not support by your device?

 

Thanks,

Towardthesea

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#1
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6 Reply
Re:No sound in RTSP
2021-01-05 05:57:57

@towardthesea 

Good day!

Thank you very much for your time and patience.

For your case, I might need to check with the engineers first and once there is any updated news,  I could come back as once.

By the way, would chaning another computer make any difference?

 

Thanks a lot for your understanding and support.

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#2
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Re:No sound in RTSP
2021-01-14 08:45:06

@TP-Link 

I tried some different computers, nothing changes.

 

Cheers,

Towardthesea

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#3
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Re:No sound in RTSP
2021-01-18 07:44:07

@towardthesea 

Thanks for your patience.

For your case, we would like to follow up on your case by email and please have a check of your email box later.

At the same, could you please also refer to this link to check if the audio stream has been forwarded to the VLC player;

https://recoverit.wondershare.com/video-repair/vlc-no-sound.html

 

Thank you very much.

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#4
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Re:No sound in RTSP
2021-04-15 16:00:24

@towardthesea 

 

Hi. I also have this issue with Tapo C200. Were you able to solve it?

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#5
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Re:No sound in RTSP
2021-07-27 21:48:46 - last edited 2021-07-27 21:50:41

@towardthesea 

@luismgc 

 

Hi all. Today I wanted to use VLC to view the camera via RTSP and I had the same problem.
In my case, the solution was to enter through the Android application and there increase the volume of the microphone (I had it at zero).
Apparently it is not a configuration that affects the app but the camera itself.
Greetings and I hope this solution will serve you ... if you still need it.

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#6
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Re:No sound in RTSP
2022-02-02 11:38:09

Im here for another "me2"..
Viewiing rtsp stream of Tapo C200 in alternative software produces no sound.

 
Any solution to this?

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#7
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