HS100 Firmware 1.1
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
I have 2 HS100 v4's that have been working solidly for a while on v1.0.3. According to my smart home these went unavailable over night and now no longer work, they are connected to my wifi but neither my smart home nor the ios kasa app will connect to them.
I tried setting them up again but the ios app only connects if I do a full factory reset, this then works only in the app until I turn the plug off or close the app then it won't connect again.
Can you confirm a firmware release was done? Where are the release notes for this? How do I downgrade to 1.0.3 and prevent auto updates in the future
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Alasdair wrote
I think you can see by the many posts in this thread that Firmware 1.1 has essentially bricked what was an excellent plug for many home automation enthusiasts. Would be great if you could reconsider the tp-link position on supporting your users here.
Thanks
You're so right... I couln't sleep last night because of this. I feel I've wasted my money and done a disservice to my friends and family reccomending Kasa as much as I have.
- Copy Link
- Report Inappropriate Content
You keep posting the same response about the security issues with 3rd party devices and you say use the app,. But people are saying smart actions in the app no longer work !?. Can you comment on that ??
- Copy Link
- Report Inappropriate Content
Good day,
Sorry for the delay.
We are really sorry for the inconvenience.
Please have a check of the message box and our senior engineers have already provided a temporary solution for HS100/HS110(UK) v4 with home assistance issue.
And please help us get the required MAC address about the plug.
Thank you very much for your time and patience.
Your understanding would be highly appreciated.
Wish you a good day.
- Copy Link
- Report Inappropriate Content
Brook wrote
Good day,
Sorry for the delay.
We are really sorry for the inconvenience.
Please have a check of the message box and our senior engineers have already provided a temporary solution to help us downgrade the firmware for HS100/HS110 v4.
And please help us get the required MAC address about the plug.
Thank you very much for your time and patience.
Your understanding would be highly appreciated.
Wish you a good day.
@Brook can you share how to down grade the firmware ?!, We are all stuck in the same position !
- Copy Link
- Report Inappropriate Content
@Brook Can we all get access to downgrade instructions please
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Could you please send me the downgrade instructions as well?
- Copy Link
- Report Inappropriate Content
@Brook hey :)
Same position as all the other posters in this thread.
I'd also like instructions on how to downgrade the firmware.
- Copy Link
- Report Inappropriate Content
Information
Helpful: 2
Views: 27069
Replies: 80
Voters 2
