New plug won't power kettle

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New plug won't power kettle

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
New plug won't power kettle
New plug won't power kettle
2020-10-24 17:18:59
Model: HS100  
Hardware Version: V2
Firmware Version: 1.5.10

Hi

I am setting  up  a new plug and connecting it to my amazon echo. The device will work for something  simple like a phone charger  but if I connect  my kettle it won't turn it on. Please can you advise

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Re:New plug won't power kettle
2020-10-27 10:27:48

@GrahamF 

Good day,

Thank you very much for your time and patience.

Sorry for the delay.

As for the HS100(EU) version, it is,

Output voltage

100-240VAC

Maximum Load

16A

Maximum Power

3.68KW

Have you checked if the kettle is overload?

And did the kettle need the second turn-on after power-up, like a remote controller for the TV?

Thanks a lot.

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