KC 200 outdoor camera does not display on google chromecast
KC 200 outdoor camera does not display on google chromecast
Hi,
I'm trying to stream live view from the camera to google home, it work fine on google home max , but when trying to stream to chromecast it says it doesnot support, I have Sony TV, the latest , with google assistant built-in, I have xiaomi mi box s which has chromecast built-in and on both of the devices it says it does not support.
I also have Lenovo alarm clock with google assistant built-in and it says it doesnt support stream from kasa
Please help cause I bought this camera in order to stream to these devices
Nir
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Thank you for the update. Yes I have also been talking to google chromecast support and they have informed me as such. Today the only thing is that when I tell google assistant to stop streaming on the TV built in chromecast or does not stop play/streaming. Google Home support has noted are are working on the issue.
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Has this anything to do with like the encryption of the device itself or any other known network/Wi-fi issues? I have it (KC200) on 2,4 Wi-Fi and my TV (2018 Sony) where the in-built Chromecast is located is using the same network, although not via the Wi-fi (cable), also I'm using the latest firmware so far as I know (it says no updates available) and I got a stable network connection and I bought it today.
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Hi, can you watch the live view on the Kasa app remotely?
What's the model number of your TV? Please try to unlink to the google assistant and re-link them. If it still not working, reboot both the camera and TV then test again.
What's the camera's MAC address, hardware version and firmware version?
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Hello and thank you for the reply.
I've now unlinked TP-Link account in Google Assistant and also my tv (and relinked them) and I tried the voicecommands via my phone's Google Assistant and also through my tv's remotecontrol and I'm still ending up with the loading screen which I posted in my last post here in this thread.
I restarted both my camera and my tv too and it didn't work.
I can view a live feed through Your app (Kasa Smart) yes, but that's all, I can't see the camera's current MAC address on the app but through my router, view my PM, and about the firmware, I can't see it nowhere, but when I'm trying to update, it says that there's no update available, I'm using your latest app: version 2.20.0 build 918.
The camera is a 'tp-link KC200 kasa cam Outdoor' which I bought one week ago brand new from a store.
TV Specs:
TV in-built cast firmware: 1.44.194651
TV name: Sony Bravia KD-75XE8596
TV Android version: 8.0.0
TV firmware: OPR2.170623.027.S30
(Recently updated its firmware)
Cheers
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Hi, thanks for the info.
Our engineer will contact you later and will help you to fix it.
Thanks for your understanding and cooperation in advance, and have a nice day.
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@Stella.Q I'm having the same issue with the 120. Works fine on phone and google hub but will not load on Sony tv with built in Chromecast Please advise.
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@Dboyt81 Please provide us the following information for analysis. For security and privacy, you can send us a message.
1. Camera's model number, hardware version, firmware version and MAC address.
2. Your TP-Link ID.
3. Sony TV's model number, system version and firmware version.
4. What's the error message on the TV when you try to steam the camera's video? Was this the behavior always or previously it was working and later stopped working?
Thank you and have a good day.
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@Stella.Q As other contributors here, I have the same problem.
My WiFi gives me no bother with anything.
My cameras DO cast to
Kasa Mobile App
Google Home Hub Max (I included photo of this working correctly on this device)
But DOES NOT cast stream on
Xiaomi mi box S (has built in Chromecast)
(Only gets as far as loading screen with spinning wheel)
I have attached a photo of this and Xiaomi Mi Box S details.
Camera firmware and Xiaomi Mi Box S fully up to date.
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maybe no help, but i can replicate your issue by switching on dos protection on my tplink router
vr2800 fw 0.4.0
chromecast
samsung j3 2017
tplink send out malformed/too many mdns packets
switch dos off = ok
switch dos on = "oops" message and chromecast must be power-cycled to stream anything
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